Olist E-Commerce Funnel & Retention Analysis

Analyzed 100K+ real Brazilian e-commerce orders to map a 4-stage purchase funnel, build a customer cohort retention heatmap, and segment R$8.7M in revenue across 10 categories, delivering 3 prioritized business recommendations.

Year

2026

Scope

Data Analysis / Product Analytics

Client

Independent Research

Duration

2 weeks

Data analysis project built on a real 100K+ order dataset to practice funnel thinking and business prioritization.

Challenge:

Large e-commerce datasets are messy and multi-dimensional. Extracting actionable product and business decisions from raw order data requires both analytical depth and clear prioritization frameworks.

Solution:

Mapped a 4-stage purchase funnel drop-off using 100K+ real orders from GitHub. Built a customer cohort retention heatmap revealing ~30–35% month-2 churn. Segmented R$8.7M revenue across 10 product categories. Delivered 3 prioritized business recommendations using an impact vs effort framework, visualized through a live Tableau dashboard.

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