Perplexity AI — Independent Product Teardown

A one-page PM teardown of Perplexity AI, identifying 3 systemic product problems connected to retention and trust, designing 3 prioritized feature recommendations with target metrics, and defining a Northstar metric framework.

Year

2026

Scope

AI Product Management

Client

Independent Research

Duration

1 week

Independent product analysis conducted to sharpen AI PM thinking and build a real-world teardown artifact.

Challenge:

Perplexity AI had strong growth but visible retention and trust gaps that weren't being addressed at the product level, real user pain points hiding in plain sight.

Solution:

Conducted independent product analysis targeting AI PM and APM roles. Researched real user pain points, identified 3 systemic product problems, designed 3 prioritized feature recommendations with target metrics, and defined a Northstar metric framework, all delivered as a structured one-page PM teardown document.

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